Date: 2026.7.25

1. Personal Data Collection

1.1 What is Personal Data?
Personal data includes information that can identify you (e.g., name, address, email, phone number, payment information, and user behavior). This Privacy Policy explains our data processing practices and complies with applicable data protection laws.

1.2 Data Controller
Glowz DIY
Address: Room 1104, Block B, Posang Building, Xincheng Wuyue Plaza, High-tech Zone, Nanchang, Jiangxi Province, 330029, P.R.China
Email: a825440194@outlook.com
Tel: +86 15970602900

2. Data Processing When Visiting Our Website
   We automatically collect basic technical data necessary to ensure website security, stability, and normal display, including:
   IP address, access time, visited pages, browsing behavior, browser type, and device information.
3. Website Functions & Services
   Our website provides product display, online consultation, and online ordering services.
   We only collect user data that is necessary to complete the service.

We cooperate with trusted third-party service providers (including payment service providers and logistics providers) to complete order processing and after-sales services. All third parties are required to comply with data protection requirements.

4. Data Processing for Inquiries
   When you send us consultation messages or contact customer service, we will store your submitted information such as name, email address, and phone number to reply to your inquiry and provide after-sales support.
5. Data Processing for Purchases
   5.1 Shopping Data
   Collected data includes: order details, delivery/billing addresses, order status, communications, return status, and courier tracking info.
   5.2 Payment Data
   Accepted methods: Credit Card, PayPal. We collect and share only necessary payment data (billing info, payment method) with payment processors for completing transactions.
6. Cookies & Tracking Technologies
   6.1 Cookie Types & Consent
   Strictly Necessary: Essential for service access (non-disablable).
   Functional: Remember preferences (disabling reduces functionality).
   Performance/Analytic: Improve services via usage data (disablable).

You may adjust browser settings to control cookies. Disabling cookies may limit part of website functionality.
6.2 Other Notes
We do not respond to “Do Not Track” signals.

7. Data Transfer to Third Parties
   Data is shared only as permitted by law with service providers (logistics: CNE Express). Partners receive necessary data for order fulfillment. We disclose data to authorities only upon legal orders.
8. Data Retention & Erasure
   Data is stored only as needed to fulfill contracts, meet legal obligations and defend claims. Anonymous data may be retained for research purposes.
   When no longer required, personal data will be erased, subject to mandatory legal retention requirements (e.g., tax records).
9. Data Security
   We use SSL encryption and related technical measures to protect user personal data.
10. Your Rights
    You have the right to information, rectification/erasure, restriction of processing, objection, data portability, and consent withdrawal. You may file complaints with relevant data protection authorities.
11. Policy Updates
    This policy may be updated. Review periodically for changes.
12. Data Protection Officer
    Contact: a825440194@outlook.com (Attention: Data Protection Officer)
13. Company Information
    Legal Entity: Glowz DIY
    Address: Room 1104, Block B, Posang Building, Xincheng Wuyue Plaza, High-tech Zone, Nanchang, Jiangxi Province, 330029, P.R.China
    | Email: a825440194@outlook.com | Tel: +86 15970602900 | Operation Country:China